Simplifying the Insurance Claim Automation Process for Faster Resolution
Learn how insurance claim automation reduces processing time, improves accuracy, and handles volume spikes without adding staff.
Category: Insurance
Automated Claims Processing in Insurance: Benefits and Best Practices
From first notice of loss through payment, claims touch multiple systems and stakeholders. See how process orchestration connects the full lifecycle—and when straight-through processing makes sense versus human review.
Exploring the Impact of Automation on Insurance
TCG Process Australia invited Duck Creek Sales Director, David Neville, to discuss the importance of digital innovation for insurance providers, strategies for enhancing customer experience and the challenges insurers face in digital transformation efforts.
Digital Automation Leads Change in Insurance
TCG Process Australia reached out to Simone Dossetor, CEO of Insurtech Australia, to discuss the adoption of digital transformation within the insurance industry, the impact it will have through the processing cycle and why from the outside, it appears to have taken much longer to adopt new technologies.
Tech Trends in Three: An interview with life insurance executive Bronwyn Kirwan
Based in auckland, new zealand, bronwyn kirwan has built a career in life insurance. throughout her experience in the field, which has spanned multiple countries and includes a stint in reinsurance...
Tackling unique automation challenges insurance companies must manage
Insurance companies were among the earliest adopters of the first wave of digital transformation - simply because their whole business is processing information from documents. From large global providers, to smaller, country-specific insurers, the industry as a whole has been impacted significantly by the new ways in which customers expect to communicate with services like insurance: via phones, computers, websites, apps, social media channels. In this interview with Erwin Schwartzel, TCG will connect the dots on the evolution of technologies and solutions available, how they address the customer experience and ingestion of customer information, and how TCG's customers are utilizing the technology to improve customer interactions while reducing risk.