Posts by category Customer Success en https://www.tcgprocess.com/en-en/learning/resources/category/customer-success/blog.category.xml Sat, 18 Apr 2026 20:10:20 +0200 https://www.tcgprocess.com/en-en/learning/resources/barbers-cheese-transforms-accounts-payable/Thu, 17 Jul 2025 10:57:51 +0200https://www.tcgprocess.com/en-en/learning/resources/barbers-cheese-transforms-accounts-payable/Barber's Digital Finance Journey - Discover how DocProStar helped Britain's oldest cheese producer streamline operations and strengthen supplier relationships https://www.tcgprocess.com/en-en/learning/resources/webinar-on-demand-transportation-logistics/Wed, 22 May 2024 09:00:00 +0200https://www.tcgprocess.com/en-en/learning/resources/webinar-on-demand-transportation-logistics/Watch this session to gain insights from industry experts at Bertschi, Infosource and TCG Process who provide benefits of implementing IDP solutions in freight and logistics operations. https://www.tcgprocess.com/en-en/learning/resources/transitioning-document-automation-at-integrim/Tue, 05 Dec 2023 09:51:00 +0100https://www.tcgprocess.com/en-en/learning/resources/transitioning-document-automation-at-integrim/INTEGRIM in Montreal shifted to a low-code/no-code approach and improved straight through processing with DocProStar. https://www.tcgprocess.com/en-en/learning/resources/digitization-in-healthcare-insel-gruppe/Mon, 28 Aug 2023 09:00:00 +0200https://www.tcgprocess.com/en-en/learning/resources/digitization-in-healthcare-insel-gruppe/Insel Gruppe, the largest and leading medical care system in Switzerland, captures, digitizes and manages several million pages annually with DocProStar from TCG Process. Digitization has enabled the Insel Gruppe to achieve significant savings in medical document processing costs. https://www.tcgprocess.com/en-en/learning/resources/digital-mailroom-automation-at-bkb-with-docprostar/Tue, 30 May 2023 09:00:00 +0200https://www.tcgprocess.com/en-en/learning/resources/digital-mailroom-automation-at-bkb-with-docprostar/Basler Kantonalbank (BKB) is a Swiss bank owned by the Canton of Basel-Stadt and one of the ten largest Swiss banks. The bank has chosen DocProStar from TCG Process to automate the processing of incoming mail for credit and mortgage-related documents. https://www.tcgprocess.com/en-en/learning/resources/australian-bpo-datatime/Thu, 23 Feb 2023 21:00:00 +0100https://www.tcgprocess.com/en-en/learning/resources/australian-bpo-datatime/A leader in outsourced document management for corporate business, as well as education, health, state and federal government sectors, Datatime needed to take its business further. Its dependency on legacy data processing systems was both costly and restrictive, and more flexibility was needed to grow the business and easily add new document types. Datatime selected DocProStar from TCG Process for its modern approach to solving this long-time challenge, and realized significant cost savings in the process. https://www.tcgprocess.com/en-en/learning/resources/national-bank-of-belgium-automates-financial-statement-data-extraction-and-validation/Tue, 07 Feb 2023 09:00:00 +0100https://www.tcgprocess.com/en-en/learning/resources/national-bank-of-belgium-automates-financial-statement-data-extraction-and-validation/The National Bank of Belgium (NBB) collects and publishes annual financial accounts for almost all legal entities in Belgium and needed a solution to handle a variety of formats and languages, including English and any of the official languages of the EU. Learn more about this solution developed in collaboration between ATOS Belgium, ARCO Information, TCG Process and the NBB. https://www.tcgprocess.com/en-en/learning/resources/digital-retail-tcg-process-gets-globus-off-the-ground/Wed, 11 Jan 2023 10:37:00 +0100https://www.tcgprocess.com/en-en/learning/resources/digital-retail-tcg-process-gets-globus-off-the-ground/Organizational change and transformation requires agility. When Globus, a major Swiss retailer, was sold from the Migros Group in February 2020, they had a very short time to re-establish IT services on independent systems. To help accomplish this, Globus selected DocProStar from TCG Process to automate the processing of cost and goods invoices and delivery notes. https://www.tcgprocess.com/en-en/learning/resources/australian-bpo-tackles-hr-documents/Tue, 16 Mar 2021 09:00:00 +0100https://www.tcgprocess.com/en-en/learning/resources/australian-bpo-tackles-hr-documents/When BPO Advance Record Management received request to digitize more than 1 million old employee files and HR records—quickly—they quickly realized they needed a solution capable of handling multiple document types and collect important metadata for searchability. They found TCG’s DocProStar platform. https://www.tcgprocess.com/en-en/digitalmailroom/Wed, 23 Sep 2020 09:00:00 +0200https://www.tcgprocess.com/en-en/digitalmailroom/Imagine rolling out a process automation solution for your internal documents, then realizing it could offer your organization a new revenue stream. In this customer case study, Swisscom discusses their use of TCG's process automation platform for 5M documents annually.