Posts by category Insurance en https://www.tcgprocess.com/en-en/learning/resources/category/insurance-1/blog.category.xml Sat, 18 Apr 2026 08:21:37 +0200 https://www.tcgprocess.com/en-en/learning/resources/honan-insurance-case-study/Fri, 20 Oct 2023 08:51:30 +0200https://www.tcgprocess.com/en-en/learning/resources/honan-insurance-case-study/From lengthy, time-consuming manual data entry to automated processing, Honan Insurance Group uses DocProStar as the process automation solution for email triage, data extraction and process orchestration. https://www.tcgprocess.com/en-en/learning/resources/honan-insurance-discusses-innovation/Fri, 20 Oct 2023 08:51:30 +0200https://www.tcgprocess.com/en-en/learning/resources/honan-insurance-discusses-innovation/Honan Insurance COO Laurence Basell talks about their digital innovation priorities and how they have improved both employee and customer experiences with intelligent automation for their strata (body corporate) quotation process. https://www.tcgprocess.com/en-en/learning/resources/australian-bpo-datatime/Thu, 23 Feb 2023 21:00:00 +0100https://www.tcgprocess.com/en-en/learning/resources/australian-bpo-datatime/A leader in outsourced document management for corporate business, as well as education, health, state and federal government sectors, Datatime needed to take its business further. Its dependency on legacy data processing systems was both costly and restrictive, and more flexibility was needed to grow the business and easily add new document types. Datatime selected DocProStar from TCG Process for its modern approach to solving this long-time challenge, and realized significant cost savings in the process. https://www.tcgprocess.com/en-en/learning/resources/digital-transformation-in-insurance/Wed, 06 Apr 2022 15:01:38 +0200https://www.tcgprocess.com/en-en/learning/resources/digital-transformation-in-insurance/Neil Walker, Head of Product for TCG Process and Denis Lavrisa, Insurance Team Lead, discussed digital transformation in the insurance industry with AIIM’s Kevin Crane. https://www.tcgprocess.com/en-en/learning/resources/modernizing-claims-processing-for-insurers/Tue, 16 Mar 2021 21:50:00 +0100https://www.tcgprocess.com/en-en/learning/resources/modernizing-claims-processing-for-insurers/Claims processing is the crux of any insurance business. Why? There are cost and control considerations, as well as risk and fraud concerns, but the biggest financial impact to the insurer is customer retention. Digital technologies make it simple for insurers to provide a superior claims experience during tough times: prompt, accurate communication and the answers they need when they need them most. https://www.tcgprocess.com/en-en/learning/resources/improve-insurance-customer-document-processing/Tue, 23 Feb 2021 09:00:00 +0100https://www.tcgprocess.com/en-en/learning/resources/improve-insurance-customer-document-processing/Insurance companies require lots of information from customers when generating new policies was well as throughout the contract lifecycle. A rapid processing time is key to great customer experience. This use case discusses the top insurance document processing challenges, and how they might be addressed with modern technology. https://www.tcgprocess.com/en-en/learning/resources/how-digital-mailroom-works-in-insurance/Thu, 04 Feb 2021 09:00:00 +0100https://www.tcgprocess.com/en-en/learning/resources/how-digital-mailroom-works-in-insurance/In this use case, we dive into the intelligent document automation needs specific to insurance providers as they process such large volumes of information throughout a customer's lifecycle. Significant improvements to the customer experience can be made, and providers can expect gains across the organization.