Posts by tag: SSC en https://www.tcgprocess.com/en-en/learning/resources/tag/ssc-1/blog.tag.xml Sat, 18 Apr 2026 21:03:06 +0200 https://www.tcgprocess.com/en-en/learning/resources/intelligent-document-processing-digital-summit-2022/Thu, 22 Dec 2022 14:50:59 +0100https://www.tcgprocess.com/en-en/learning/resources/intelligent-document-processing-digital-summit-2022/Learn how the DocProStar solution is used to solve both simple and complex document-driven processes in a low-code, no-code environment by global outsourcers to advance the workflow and eliminate time-consuming manual banking processes. https://www.tcgprocess.com/en-en/learning/resources/digital-transformation-in-insurance/Wed, 06 Apr 2022 15:01:38 +0200https://www.tcgprocess.com/en-en/learning/resources/digital-transformation-in-insurance/Neil Walker, Head of Product for TCG Process and Denis Lavrisa, Insurance Team Lead, discussed digital transformation in the insurance industry with AIIM’s Kevin Crane. https://www.tcgprocess.com/en-en/learning/resources/modernizing-claims-processing-for-insurers/Tue, 16 Mar 2021 21:50:00 +0100https://www.tcgprocess.com/en-en/learning/resources/modernizing-claims-processing-for-insurers/Claims processing is the crux of any insurance business. Why? There are cost and control considerations, as well as risk and fraud concerns, but the biggest financial impact to the insurer is customer retention. Digital technologies make it simple for insurers to provide a superior claims experience during tough times: prompt, accurate communication and the answers they need when they need them most. https://www.tcgprocess.com/en-en/learning/resources/australian-bpo-tackles-hr-documents/Tue, 16 Mar 2021 09:00:00 +0100https://www.tcgprocess.com/en-en/learning/resources/australian-bpo-tackles-hr-documents/When BPO Advance Record Management received request to digitize more than 1 million old employee files and HR records—quickly—they quickly realized they needed a solution capable of handling multiple document types and collect important metadata for searchability. They found TCG’s DocProStar platform. https://www.tcgprocess.com/en-en/learning/resources/improve-insurance-customer-document-processing/Tue, 23 Feb 2021 09:00:00 +0100https://www.tcgprocess.com/en-en/learning/resources/improve-insurance-customer-document-processing/Insurance companies require lots of information from customers when generating new policies was well as throughout the contract lifecycle. A rapid processing time is key to great customer experience. This use case discusses the top insurance document processing challenges, and how they might be addressed with modern technology. https://www.tcgprocess.com/en-en/loanprocessing/Wed, 11 Nov 2020 09:00:00 +0100https://www.tcgprocess.com/en-en/loanprocessing/This use case explores the manual processing challenges inherent to loan processing within banks and financial institutions, and best practices to resolve these issues. https://www.tcgprocess.com/en-en/account-opening/Wed, 14 Oct 2020 09:00:00 +0200https://www.tcgprocess.com/en-en/account-opening/Banks typically encounter three main challenges in digitizing account opening challenges. This use case reviews those concerns, and how they might be addressed with a mix of modern technologies.