How Enterprise Process Automation Software is Shaping the Future of Business
Discover how enterprise process automation software transforms business operations through AI orchestration, intelligent document processing, and no-code platforms.
Tag: Process Automation
From Hype to P&L: How to Ensure ROI on GenAI
Most enterprise GenAI projects struggle to deliver measurable returns, with MIT research showing 95% of implementations representing $30-40 billion in investment not achieving ROI. The challenge isn't the technology—it's the approach. Discover how technology-agnostic process orchestration delivers sustainable business value as AI capabilities evolve and improve.
Beyond the Black Box: Why AI Transparency in Business Processes Matters
AI transparency matters for compliance and trust. Explore how organizations can transform black box AI into auditable, governed business process automation.
Autonomy vs. Control: Why your core processes possibly aren't ready for Agentic AI
Explore the crucial difference between automation and true AI autonomy. Learn why structured processes and control are the prerequisites to successfully leveraging Agentic AI in your organization.
A Disruptor’s Perspective: From IDP to End-to-End Process Automation
We're pleased to share that tcg process has once again been named a leading disruptor in infosource's 2025 global capture and intelligent document processing (idp) vendor matrix report. Get started today.
Reflecting on my own deep roots in OCTO
Tcg process ceo arnold von bueren shares the journey behind our new brand — a story of vision, growth, and the lessons learned along the way. discover the experiences that shaped tcg process and...
Leveraging AI Models to Improve IDP Outcomes
Learn more about the various AI models that can be used to enhance IDP accuracy, error handling and scalability to ensure optimal results.
AI. Beyond the Hype
A perspective from TCG Process’ CEO Arnold von Bueren on the limitations and applications of artificial intelligence (AI) in classification and extraction technology and how organizations and individuals can better distinguish reality from utopia.
Tackling unique automation challenges insurance companies must manage
Insurance companies were among the earliest adopters of the first wave of digital transformation - simply because their whole business is processing information from documents. From large global providers, to smaller, country-specific insurers, the industry as a whole has been impacted significantly by the new ways in which customers expect to communicate with services like insurance: via phones, computers, websites, apps, social media channels. In this interview with Erwin Schwartzel, TCG will connect the dots on the evolution of technologies and solutions available, how they address the customer experience and ingestion of customer information, and how TCG's customers are utilizing the technology to improve customer interactions while reducing risk.
TCG identifies a process automation need in the US market
Though long interested in the US market and with a product that could fit the distinct US enterprise need, TCG recently felt both its platform and internal infrastructure were ready for its largest expansion to date. It selected a person well-known in the industry, Bob Fresneda, to lead the charge, adding someone with both proven experience and a network of capture and process automation resources to the TCG global management team. The US market is in both expansion and replacement mode for document-centric processing software, and Fresneda plans to position TCG as the right tech for the world’s largest market.