TCG Process Leads Strategy & Capabilities in Disruptor Category
Read about why DocProStar from TCG Process has moved up in the capabilities and strategies ranking in this years Worldwide Capture and IDP Vendor Matrix Report from Infosource.
What is Intelligent Document Processing (IDP)?
Intelligent Document Processing (IDP) is a widely used term, but its definition can vary depending on the context. Learn more about the challenges IDP aims to solve and more in this blog post by TCG Process Head of Product, Neil Walker.
Tech Trends in Three: An interview with life insurance executive Bronwyn Kirwan
Based in auckland, new zealand, bronwyn kirwan has built a career in life insurance. throughout her experience in the field, which has spanned multiple countries and includes a stint in reinsurance...
AI. Beyond the Hype
A perspective from TCG Process’ CEO Arnold von Bueren on the limitations and applications of artificial intelligence (AI) in classification and extraction technology and how organizations and individuals can better distinguish reality from utopia.
Extending TCG’s Capture capabilities with DocSnap
Available on both Apple App and Google Play stores, the app combines the flexibility and ease of mobile document capture with a fully connected intelligent document processing experience. Connecting people with processes through this simple-to-use mobile app also benefits IT organizations and business process owners with a centralized configuration approach and inbuilt chain-of-custody transparency. All of which ensures consistent and compliant processing as well as a great user experience.
How does TCG Process measure up against capture leaders worldwide?
Read how TCG Process was viewed as the highest ranking disruptor in the 2022 Worldwide Capture Software Vendor Matrix Report by Infosource
How intelligent document processing is driving customer centric transformation in insurance
Traditionally focused on product sales, the insurance industry is having to reinvent itself as a customer-centric service, providing tailored solutions when, where, and how customers want them. In this report from the Shared Services & Outsourcing Network (SSON) and TCG Process, we highlight the opportunities presented by Intelligent Document Processing; we outline where and how IDP impacts the enterprise and offer tips on implementation.
TCG Process Makes Strong Debut as Highest-Ranked “Contender” in Annual Infosource Capture Vendor Evaluation
This comprehensive analysis released by Infosource brings a new level of expertise under the guidance of Harvey Spencer Associates (HSA) and Infosource. By providing deep insights into the capture market, the organization “helps to overcome the forces of disruption that are an emerging competitor technology, an evolving industry trend, a global pandemic that demands swift and specific responses in a fight for survival, and digitalisation that revolutionises industries and markets.” In their matrix, the top 20 capture software vendors worldwide are ranked on their various strengths and challenges. This post illustrates why TCG Process received prominent placement as the #1 contender.
TCG and SEEBURGER – a shared cloud experience
Cloud solutions are becoming increasingly popular and offer a range of advantages: Easy to connect, quick access to a service and handling of legislation issues including GDPR. The market is developing at a fast pace, with partnerships springing up to offer customers ever better solutions. TCG and SEEBURGER combined their many years expertise to offer cloud-based solutions for incoming invoices.
High growth in the BPO industry driving process automation adoption
BPOs have traditionally relied on labor arbitrage and scale efficiencies to offer value to their customers, however, the BPO market has evolved into process specializations that can quickly offer clients automation efficiencies. According to analysts, the volume of documents coming into enterprises has increased by 4x in 2020, and they're looking to BPOs to help them manage this increase in workload. This then finds many BPOs at an inflection point where they are choosing between investment in additional resources or greater levels of automation. In this blog, we discuss changes in the outsourcing industry with TCG's Australia team, who support these organizations with improving automation through a mix of modern technology and experience.
Tackling unique automation challenges insurance companies must manage
Insurance companies were among the earliest adopters of the first wave of digital transformation - simply because their whole business is processing information from documents. From large global providers, to smaller, country-specific insurers, the industry as a whole has been impacted significantly by the new ways in which customers expect to communicate with services like insurance: via phones, computers, websites, apps, social media channels. In this interview with Erwin Schwartzel, TCG will connect the dots on the evolution of technologies and solutions available, how they address the customer experience and ingestion of customer information, and how TCG's customers are utilizing the technology to improve customer interactions while reducing risk.