The Importance of Capture in Document-Based Process Automation

Customers want communication choices, and businesses want to remove friction from customer-centric processes. To achieve this, organizations must have a system that treats all document ingestions equally. Effective capture strategies are crucial to automating and optimizing document-based business processes, driving digital transformation. Read more in this blog post by TCG Process CEO Arnold von Bueren.

Tech Trends in Three: An interview with life insurance executive Bronwyn Kirwan

Based in Auckland, New Zealand, Bronwyn Kirwan has built a career in life insurance. Throughout her experience in the field, which has spanned multiple countries and includes a stint in reinsurance, she has been a part of planning and managing the impact technology has made on insurance organizations. Bronwyn sat down with TCG Process to discuss the life insurance market, how it’s changed over the last decade, and how technology has changed not only the way consumers interact with insurers, but how that change has required them to adapt processes internally

Extending TCG’s Capture capabilities with DocSnap

Available on both Apple App and Google Play stores, the app combines the flexibility and ease of mobile document capture with a fully connected intelligent document processing experience. Connecting people with processes through this simple-to-use mobile app also benefits IT organizations and business process owners with a centralized configuration approach and inbuilt chain-of-custody transparency. All of which ensures consistent and compliant processing as well as a great user experience.

How intelligent document processing is driving customer centric transformation in insurance

Traditionally focused on product sales, the insurance industry is having to reinvent itself as a customer-centric service, providing tailored solutions when, where, and how customers want them. In this report from the Shared Services & Outsourcing Network (SSON) and TCG Process, we highlight the opportunities presented by Intelligent Document Processing; we outline where and how IDP impacts the enterprise and offer tips on implementation.

TCG Process Makes Strong Debut as Highest-Ranked “Contender” in Annual Infosource Capture Vendor Evaluation

This comprehensive analysis released by Infosource brings a new level of expertise under the guidance of Harvey Spencer Associates (HSA) and Infosource. By providing deep insights into the capture market, the organization “helps to overcome the forces of disruption that are an emerging competitor technology, an evolving industry trend, a global pandemic that demands swift and specific responses in a fight for survival, and digitalisation that revolutionises industries and markets.” In their matrix, the top 20 capture software vendors worldwide are ranked on their various strengths and challenges. This post illustrates why TCG Process received prominent placement as the #1 contender.

TCG and SEEBURGER – a shared cloud experience

Cloud solutions are becoming increasingly popular and offer a range of advantages: Easy to connect, quick access to a service and handling of legislation issues including GDPR. The market is developing at a fast pace, with partnerships springing up to offer customers ever better solutions. TCG and SEEBURGER combined their many years expertise to offer cloud-based solutions for incoming invoices.