The Importance of Capture in Document-Based Process Automation

Customers want communication choices, and businesses want to remove friction from customer-centric processes. To achieve this, organizations must have a system that treats all document ingestions equally. Effective capture strategies are crucial to automating and optimizing document-based business processes, driving digital transformation. Read more in this blog post by TCG Process CEO Arnold von Bueren.

Tech Trends in Three: An interview with life insurance executive Bronwyn Kirwan

Based in Auckland, New Zealand, Bronwyn Kirwan has built a career in life insurance. Throughout her experience in the field, which has spanned multiple countries and includes a stint in reinsurance, she has been a part of planning and managing the impact technology has made on insurance organizations. Bronwyn sat down with TCG Process to discuss the life insurance market, how it’s changed over the last decade, and how technology has changed not only the way consumers interact with insurers, but how that change has required them to adapt processes internally

Ampliando as capacidades de captura da TCG com o DocSnap

Disponível nas lojas Apple App e Google Play, o aplicativo combina a flexibilidade e a facilidade da captura móvel de documentos com a experiência do processamento inteligente de documentos totalmente conectados. Conectar pessoas e processos através de um aplicativo móvel fácil de usar, beneficia tanto a área de TI quanto aos responsáveis pelos processos de negócios, além de possibilitar a configuração centralizada e a transparência na cadeia de custódia. Tudo isso garante um processamento consistente e em conformidade, bem como a melhoria da experiência do usuário.

How intelligent document processing is driving customer centric transformation in insurance

Traditionally focused on product sales, the insurance industry is having to reinvent itself as a customer-centric service, providing tailored solutions when, where, and how customers want them. In this report from the Shared Services & Outsourcing Network (SSON) and TCG Process, we highlight the opportunities presented by Intelligent Document Processing; we outline where and how IDP impacts the enterprise and offer tips on implementation.

TCG Process Makes Strong Debut as Highest-Ranked “Contender” in Annual Infosource Capture Vendor Evaluation

This comprehensive analysis released by Infosource brings a new level of expertise under the guidance of Harvey Spencer Associates (HSA) and Infosource. By providing deep insights into the capture market, the organization “helps to overcome the forces of disruption that are an emerging competitor technology, an evolving industry trend, a global pandemic that demands swift and specific responses in a fight for survival, and digitalisation that revolutionises industries and markets.” In their matrix, the top 20 capture software vendors worldwide are ranked on their various strengths and challenges. This post illustrates why TCG Process received prominent placement as the #1 contender.