Ease of communication
Regardless of format or channels, all inbound content is captured and normalized for intelligent document processing.
The process automation solution you need, built for your industry
DocProStar manages the flow of information, so you have what you need when you need it. This way you can focus on your business.
We know the best intelligent document processing solution requires these critical capabilities: process automation and orchestration that’s efficient and customer-focused.
Insurance
Between frequent regulatory changes and ever-new customer communication channels, insurer can find it hard to keep up with incoming information. TCG Process helps customers to meet their information processing and automation needs while improving customer engagement and reducing risk.
Banking
Rolling out new products is often inhibited by lengthy process change cycles. With solutions from TCG Process, banks can quickly adapt or onboard new processes while maintaining their SLAs and risk analysis. Customers benefit from the ease of communication and application turnaround times.
BPO & SSC
Service-based businesses can unify processes within a single platform, while adding value for its client base. Easy-to-use tools from TCG Process allow providers to reduce complexity and maintenance while improving the user experience, all of which leads to a more efficient operation.
"This solution by TCG Process means true benefit for us and for our customers."
Claudio Mirti Swisscom
Transform the customer experience
Intelligent data verification
Data is not only validated for accuracy, but also verified against your business rules, systems and controls
Agility for dynamic processes
Information flows are easily updated or adapted for any process type according to new needs or to address new challenges
EASILY INTEGRATE INTO ANY ENVIRONMENT
Leverage and extend the systems and best-of-breed solutions you have in place today. Manage all processes from a single interface.