Stay flexible for success
Easily adapt to demands for new communication channels and content types
Input control across the enterprise
Collect incoming communication from all sources in a clever way to enhance efficiency and improve customer experience
The crucial first step for digital processing
Let business partners choose how they communicate with your organization. Customers, suppliers, partners and others simply use their preferred channel and format for sending documents, data and content. DocProStar captures electronic and non-electronic media and normalizes everything into an enterprise-wide standard for digital processing.
A single point of entry for all incoming communication, the DocProStar platform significantly reduces the amount of manual work needed to get accurate information into enterprise systems. You have full control over incoming information every day and compliance is ensured.
Collect
Collect, transform and standardize all your inputs to a standard digitized format
Collect anything from anywhere
DocProStar’s extensive library of connectors lets you easily collect items to be processed, regardless of content or source.
DocProStar receives incoming content from a wide range of channels, both analog and digital, and begins electronically tracking the journey of all content and associated data from the point of receipt.
- Seamlessly scale from ad-hoc MFP scanning to high-speed production scanning, no matter the volume
- Easily connect remote or branch workers to processes or enable users to scan with desktop devices and capture relevant process data at the source
- Collect all electronic content directly from file systems, remote servers (SFTP) and more
Easily access emailed information
DocProStar excels at handling the complexity and variability associated with automatically processing inbound emails, emails embedded within emails, or those with a wide-ranging set of attachment formats and flavors.
The entire process of monitoring, selecting, importing and unpacking emails is automated without the need for any preprocessing.
- DocProStar actively monitors shared mailboxes, and imports, normalizes and extracts emails and attachments, preparing them for further processing
- TCG’s Microsoft Office add-in offers users an option to send emails directly into DocProStar processes as necessary
Capture and process on any device
Enabling remote workers and business partners has never been more important, and DocProStar’s mobile suite puts capture and process control at the fingertips of mobile users.
Enterprises can enable Android and iOS users to seamlessly, accurately and efficiently capture and upload images directly from their mobile device into a business process.
- Integrate the mobile SDK inside an existing mobile app and connect content collection with DocProStar’s powerful processing capabilities
- Enable a mobile workforce without the need for app development with TCG’s DocSnap, which seamlessly connects to the processing environment to enable centralized control of app branding and capture profiles
Integrate existing systems seamlessly
Process-enable any application with DocProStar’s REST interface, which offers effortless connection to line of business systems. This ensures complete end-to-end process control for all of your input management.
REST APIs make it easy to integrate DocProStar with existing technologies, whether capturing content via a web portal or incorporating intelligent document processing into RPA workflows.
- Create work items and add media or content to trigger a process
- Monitor processes remotely and ensure access to the most up-to-date status information
- Integrate processing results into third-party applications
With standardization comes control
DocProStar normalizes all input so that subsequent processing can be agile and efficient, leading to the best possible outcome.
Regardless of channel or format, all incoming content is normalized into a single digital format, enabling consistent digital processing. DocProStar also retains the original content, making it available for long-term storage.
- Extract digital and electronic content, and ready it for use in data extraction and classification
- Improve accuracy and potentially remove reliance on OCR
- Unpack and extract complex file structures, such as email attachments and .zip or archive files
- Image enhancement and cleanup ensures top quality images, in preparation for data extraction
“DocProStar’s highly accurate OCR & classification allowed Advance Record Management to respond to our customer with speed and agility. The AI was impressive in its ability to deal with multiple different types, styles, and aged documentation. The solution ensured a complex project was delivered with great speed, exceeding our customers’ expectations.”
Phillip D'Souza, CEO Advance Record Management
Ensure communication consistency
Ensure customers and business partners all benefit from the same consistent and efficient experience regardless of the channel or format
Connect people with processes
Increase remote worker productivity and improve communication with stakeholders
Control and compliance guaranteed
Universal input controls and automated audit trail creation allows for end-to-end compliant processing