Basler Kantonalbank (BKB) is a Swiss bank owned by the Canton of Basel-Stadt and one of the ten largest Swiss banks. The bank has chosen DocProStar from TCG Process to automate the processing of incoming mail for credit and mortgage-related documents.
Enterprise process automation should be the aim of any next-generation digital mailroom. In this use case, we'll walk through top challenges to consider when considering how to make sense of communications from stakeholders across the enterprise, and the key technologies to help you resolve them. You'll learn what is needed to improve customer engagement, lower operating costs, and ensure information access for even the most complex organization.
In this use case, we dive into the intelligent document automation needs specific to insurance providers as they process such large volumes of information throughout a customer's lifecycle. Significant improvements to the customer experience can be made, and providers can expect gains across the organization.
Listen in to this podcast as AIIM host Kevin Craine discusses how business owners looking to gain agility and reframe business strategies can achieve those goals. Along with TCG, they'll review advice and action items you can put in place immediately, and how to reach long-term objectives.
Imagine rolling out a process automation solution for your internal documents, then realizing it could offer your organization a new revenue stream. In this customer case study, Swisscom discusses their use of TCG's process automation platform for 5M documents annually.
