TCG Process Makes Strong Debut as Highest-Ranked “Contender” in Annual Infosource Capture Vendor Evaluation
2020-2021 Worldwide Capture Software Vendor Market Matrix by Infosource
The annual market analysis produced by Infosource identifies and assesses the top players in the worldwide capture market. For the very first time TCG Process is included in the report and we are pleased with our placement in the matrix. The 2020-2021 release brings a new level of expertise as it is the first time the matrix was generated under the guidance of Harvey Spencer Associates (HSA) and Infosource, providing 30 years of combined experience. Vendors were measured on critical capture aspects such as containerized, standardized cloud services architecture, scope of intelligent capture technology including but not limited to: AI classification, machine learning and semantic understanding with associated business rules. Additional evaluation points included strategic direction, handling of omni-channel inputs, and ease-of-use architecture like no / low code capabilities.
The matrix breaks down capture vendors into the following categories:
- Star – Market Leader
- Contender – Directionally good market strategy; should work on execution and refining their strategy to become a star
- Disruptor – Good market execution/presence; need to work on strategic imperatives to become a star
- Explorer – Some Explorers find success, others do not; vendors in this category either need to focus their strategy on future market opportunities or establish more effective execution, or a combination of both
TCG Process received a prominent position in the capture field as the highest contender ahead of 13 others. Having both a process engine and an application engine all with a unified interface under a unified platform gives us unique capabilities for both the IT department and the business unit. The platform being powerful enough to make a document part of the business process rather than only the first step of the business process gave us the highest market strategy ranking in the matrix of any contender. Although TCG has placed right behind a handful of organizations, these “star” vendors have been in the market with an historical, broader market execution. These few organizations have had to make multiple acquisitions to attain their current status. TCG, on the other hand, earned this noteworthy placement with its own IP, developed on more modern technology principles, and with a complete unified platform— not an SDK or a collection of distinct products requiring further knowledge, development and in some cases integration.
Capture inside of a business process rather than only the first step…
For the first time, analysts are recognizing the value of the document as part of a broader, and critical business process.
TCG has recognized this all along. Its capture technologies extend beyond just grabbing of information from documents. This is a significant differentiator and one reason of many that TCG's position is so high in this report. Encompassing both a process engine and an application engine in a unified interface under a unified platform, DocProStar, means TCG’s solution offers unique capabilities for both the IT department and the business unit. The platform is powerful enough to make a document part of the business process rather than only the first step of the business process.
Through its global experience, TCG recognized that traditional data capture was limiting, and required heavy code. The team set out to ensure the product was applicable across multiple, sometimes complex, applications yet maintained its no / low code, citizen developer-friendly approach.
TCG’s solutions are built for global document and process automation
Analysts have rated TCG very high on market strategy as our unified platform and interface approach set us up to help increase efficiencies across many diverse industries and internal departments. TCG has invested heavily in market execution, and our subsidiary expansion, vertical specialization and improved partner onboarding and enablement are well underway.
Its latest product release, DocProStar 2021, will expand Business Process Management (BPM) functionality with:
- Process modeling and monitoring based on BPMN standards, making design, build and deployment more collaborative and understandable for both business (citizen) and technical designers.
- New Mobile clients and Integrated Scanning enabling remote workers and external contributors to be more connected than ever.
- Improved user experience through the DocProStar Automation Studio and improved version management, further enhances DPS’ capacity to support complex and agile processing environments.
- This next level of functionality will make its user experience the market leader using documents in business processes for many large verticals.
In the latest capture market matrix, it is clear to understand exactly why TCG Process is listed as the highest-ranking contender in the capture market.
Click here to download the report.
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