A leader in outsourced document management for corporate business, as well as education, health, state and federal government sectors, Datatime needed to take its business further. Its dependency on legacy data processing systems was both costly and restrictive, and more flexibility was needed to grow the business and easily add new document types. Datatime selected DocProStar from TCG Process for its modern approach to solving this long-time challenge, and realized significant cost savings in the process.
Learn how the DocProStar solution is used to solve both simple and complex document-driven processes in a low-code, no-code environment by global outsourcers to advance the workflow and eliminate time-consuming manual banking processes.
Neil Walker, Head of Product for TCG Process and Denis Lavrisa, Insurance Team Lead, discussed digital transformation in the insurance industry with AIIM’s Kevin Crane.
Claims processing is the crux of any insurance business. Why? There are cost and control considerations, as well as risk and fraud concerns, but the biggest financial impact to the insurer is customer retention. Digital technologies make it simple for insurers to provide a superior claims experience during tough times: prompt, accurate communication and the answers they need when they need them most.
When BPO Advance Record Management received request to digitize more than 1 million old employee files and HR records—quickly—they quickly realized they needed a solution capable of handling multiple document types and collect important metadata for searchability. They found TCG’s DocProStar platform.
Insurance companies require lots of information from customers when generating new policies was well as throughout the contract lifecycle. A rapid processing time is key to great customer experience. This use case discusses the top insurance document processing challenges, and how they might be addressed with modern technology.
This use case explores the manual processing challenges inherent to loan processing within banks and financial institutions, and best practices to resolve these issues.
Banks typically encounter three main challenges in digitizing account opening challenges. This use case reviews those concerns, and how they might be addressed with a mix of modern technologies.
