Enterprise process automation should be the aim of any next-generation digital mailroom. In this use case, we'll walk through top challenges to consider when considering how to make sense of communications from stakeholders across the enterprise, and the key technologies to help you resolve them. You'll learn what is needed to improve customer engagement, lower operating costs, and ensure information access for even the most complex organization.
Claims processing is the crux of any insurance business. Why? There are cost and control considerations, as well as risk and fraud concerns, but the biggest financial impact to the insurer is customer retention. Digital technologies make it simple for insurers to provide a superior claims experience during tough times: prompt, accurate communication and the answers they need when they need them most.
Insurance companies require lots of information from customers when generating new policies was well as throughout the contract lifecycle. A rapid processing time is key to great customer experience. This use case discusses the top insurance document processing challenges, and how they might be addressed with modern technology.
In this use case, we dive into the intelligent document automation needs specific to insurance providers as they process such large volumes of information throughout a customer's lifecycle. Significant improvements to the customer experience can be made, and providers can expect gains across the organization.
Listen in to this podcast as AIIM host Kevin Craine discusses how business owners looking to gain agility and reframe business strategies can achieve those goals. Along with TCG, they'll review advice and action items you can put in place immediately, and how to reach long-term objectives.
Imagine rolling out a process automation solution for your internal documents, then realizing it could offer your organization a new revenue stream. In this customer case study, Swisscom discusses their use of TCG's process automation platform for 5M documents annually.
