Build and automate secure
business processes with speed.
Design, orchestrate, and control processes
across people, systems, and services
with AI where it matters.
Unlock enterprise efficiency with Process Orchestration and Automation
Documents, systems, AI, and teams often create fragmented and complex workflows.
OCTO brings them together in one platform to orchestrate and automate end-to-end processes.
Orchestrate end-to-end processes across systems, AI, and people to create a dynamic processing landscape — removing bottlenecks and keeping work flowing smoothly.
Design and launch secure business processes rapidly with no-code tools and reusable components — so you can get ideas live quickly and continuously evolve them as requirements change.
Manage documents and cases with intuitive, people-friendly tools — improving efficiency and accuracy while keeping decisions fast and controlled.
Bring all your automation into one place across apps, channels, and AI — giving you consistency, control, and the flexibility to adapt.
Track operations in real time with clear visibility and insights — so you can respond faster, optimize performance, and stay compliant.
NEW: OCTO AI Assistant, from prompt to process!
Describe a workflow in plain language. Get an end-to-end process model you can refine in minutes.
Core Strengths of OCTO
Document centric
Architected to process single documents
or entire dossiers with aplomb.
Scalable, Safe and Secure
Built for adaptability, reliability and
encompassing control and oversight.
Journey Speed
Shortens the ride from idea to proof-of-concept
to production impressively.
Unlimited Sovereignty
Brings sovereignty to operations, processes and
human process designers and participants.
Match your needs with OCTO's three core competencies
Built on OCTO’s process automation and orchestration foundation, these three competencies add AI, intelligent document processing, and agent-driven capabilities.
OCTOai is a competency of the OCTO platform designed for governed AI at scale — bringing trusted, governed AI into business-critical processes with safety and control. It gives you the flexibility to swap, upgrade, and orchestrate any AI model, system, or service without disruption, while maintaining transparency, governance, and process integrity.
With OCTOai, you can:
- Choose and adapt AI based on context, rules, data, and business objectives, without vendor lock-in.
- Ensure explainability and auditability with fully traceable decisions, models, prompts, and outcomes.
- Connect everything seamlessly through one orchestration layer, bringing together documents, people, legacy systems, cloud platforms, and AI.
- Maintain end-to-end process integrity through robust guardrails, validation, and human oversight, transforming AI from POC to production-ready.
OCTOidp is a competency of the OCTO platform designed for documents and dossiers — advanced document and media handling built for accurate, automation-ready process inputs. It enables you to work consistently across different media sources and formats, while improving data accuracy and process context by connecting data extraction with existing data sources.
With OCTOidp, you can:
- Handle media consistently regardless of the source or format of any related media.
- Understand and validate document relationships within a case, enabling cross-validation for fraud checking, data consistency, and data completeness. checking
- Connect data extraction with existing data sources to improve data accuracy and process context.
Support efficient human interaction through a user experience built for document-centric processes, making human interaction simple, efficient, and highly productive.
OCTOagent is a competency of the OCTO platform designed for connected processing — connecting people, systems, and services with your centrally governed processes and task automations. It gives you easy access to centralised RPA through a streamlined user experience, while maintaining controlled execution and governance.
With OCTOagent, you can:
- Trigger processes directly from your desktop, familiar productivity tools such as email, or existing business systems.
- Monitor processes through dynamic updates, including status messages and key process data.
- Receive normalized data and associated media as soon as processing is complete, enabling seamless downstream automation.
Unlock faster process orchestration with our Automation Accelerators
Choose from pre-built accelerators like Digital Mailroom and Invoice Processing,
or build your own to speed up deployment, shorten time to value, and realize results sooner.
See available Accelerators
OCTO: Eight capabilities whose combined power drives greater results
- Accelerated Development: Quickly construct end-to-end processes using our comprehensive library of pre-built activities for streamlining content-centric processes.
- Sustainable growth: OCTO provides a core platform that easily integrates third-party technologies, ensuring flexibility and future-proofing.
- Comprehensive visibility: OCTO provides both a bird’s-eye and worm’s-eye view of the workflow landscape, enhancing the ability to monitor, analyze, and optimize processes.
- High-Performance Process Engine: Drive efficiency with a powerful engine that manages scalable and efficient work item execution through optimized process workflows.
- Standardized Visual Process Design and Monitoring: Utilize BPMN-compliant tools for clear, visual process modelling and real-time performance tracking.
- SLA-Driven, Auditable Process Execution: Maintain compliance and accountability with priority-based processing and detailed audit logs for all process activities.
- Optimized Automation Design: Easily design application logic that is seamlessly adopted by technology, tasks, and humans throughout processing, delivering maximum automation and consistent outcomes within process applications.
- Simplified, No-Code Process Customization: Facilitate rapid configuration of data extraction, business rules, data verification, machine learning models, and output channels through an intuitive, no-code interface.
- Comprehensive Application Lifecycle Management: Ensure robust governance through granular version control and streamlined release management for all process applications.
- End-to-End Data Security: Ensures robust data protection through encryption both in transit and at rest.
- Unified Platform for Comprehensive Visibility: Provides a centralized, single-platform view for complete process transparency and auditability.
- Granular Audit Trails for Process and Data: Delivers detailed audit logs tracking all process steps and data interactions, including user inputs and modifications.
- Standardized Data and Media Processing: Standardizes media, data, and specialized extensions (OCR, learned data) to ensure seamless interoperability across all integrated technologies.
- Comprehensive Media and Data Traceability: Provides a single, secure repository for all connected media, managing comprehensive dossiers and storing all processing-related data as complete audit trails.
- Accessible Process Data for Analysis and Reporting: Facilitates seamless data collection, storage, and sharing with data warehouses, BI tools, and process mining applications.
- High-Performance, Scalable Architecture: OCTO's modern design enables it to support unlimited users and transactions within a single, high-performance environment.
- Flexible Deployment Across Multiple Environments: Provides flexible deployment options, including on-premise, private cloud, and TCG Process cloud-based Platform as a Service (PaaS).
- Optimized Containerized Deployment: Employs a fully containerized architecture for streamlined deployment and automated scaling in contemporary, auto-scaling environments.
- Universal Process Access: Streamlined interfaces (mobile, desktop, web, and email) facilitate seamless process initiation and interaction for all users.
- Tailored User Experience: A fully customizable UI/UX ensures rapid, efficient, and intuitive interactions, optimized for each user role.
- Proactive Process Monitoring and Optimization: Offers a suite of monitoring tools for comprehensive process control and precise analysis to rapidly uncover bottlenecks.
- Open AI Ecosystem: OCTO embraces collaboration with AI technologies, offering pre- built integrations with industry leaders like Microsoft, Google, Amazon, and others.
- Dynamic AI Service Orchestration: Enables seamless integration of multiple AI services, aligning specific requirements with optimal technologies, rather than imposing restrictive solutions.
- Intelligent AI-Driven Process Design: Streamlines and expedites process development through intelligent AI-powered assistants.
Frequently Asked Questions
OCTO is TCG Process’s secure, open process automation platform, enabling organizations to build and manage end-to-end business processes without code while maintaining the control needed for enterprise operations.
Combining process orchestration, AI, and intelligent document processing, OCTO helps organizations automate complex work, connect people, systems, and services, and turn fragmented information into secure, compliant, and scalable business outcomes.
OCTO helps organizations move from idea to reliable production automation through three core capabilities: OCTOai for controlled AI adoption at scale, OCTOidp for advanced document and media processing, and OCTOagent to connect people, systems, and services through centrally managed task automation.
With flexible deployment options across cloud, hybrid, and on-premises environments, OCTO helps organizations reduce operational costs, strengthen compliance and oversight, and deliver faster, more consistent customer experiences.
OCTO has three core capabilities: OCTOai for controlled AI adoption at scale, OCTOidp for advanced document and media processing, and OCTOagent to connect people, systems, and services through centrally managed task automation.
AI helps organizations process documents, emails, and complex requests faster, reduce manual work, and make better use of unstructured information. In OCTO, AI can classify and extract data, summarize content, recommend next steps, generate responses, and route work automatically. Combined with business rules and human validation, this helps improve speed, accuracy, visibility, and control across business processes.
OCTO can automate all business processes such as insurance claims intake, invoice processing, digital mailroom, customer onboarding, email triage, policy servicing, loan processing, compliance workflows, back-office operations, customer service workflows and many more.
No. OCTO includes intelligent document processing capabilities, but it is broader than document extraction alone. OCTO is designed to orchestrate complete business processes around documents, data, AI, people, rules, and enterprise systems.
Yes. OCTO supports human-in-the-loop validation so users can review, correct, approve, or enrich information when automation requires oversight. This is especially important for complex, regulated, or exception-heavy processes where accuracy, control, and auditability matter.
Organizations choose OCTO because it is a secure, scalable, low-code platform for automating document-centric business processes quickly and flexibly. OCTO combines process orchestration, intelligent document processing, AI capabilities, business rules, human validation, task management, and enterprise system integration in one platform.
Compared with other solutions in the market, OCTO supports the full process from document intake to business outcome. Its low-code approach helps teams deploy and adapt automation faster, while its flexible platform design supports a wide range of use cases across industries.
OCTO also helps organizations maintain operational and process sovereignty. It gives human process designers, business teams, and process participants control over how workflows are designed, automated, monitored, and improved, while supporting secure, governed, and scalable automation.
Yes. OCTO can connect with enterprise applications and business systems to support end-to-end process automation. Integrations allow organizations to exchange data, trigger workflows, update records, route tasks, and connect automated document processing with existing operational systems.
OCTO is designed for organizations that manage complex, document-heavy business processes. It is especially relevant for insurers, banks, financial services firms, healthcare organizations, public sector agencies, business process outsourcing providers, and enterprises with high-volume operational workflows.