Faster Processing
Incoming mail is digitized and delivered to the
right people within hours - not days.
Digital Mailroom Accelerator
Inbound mail is digitized and routed automatically
to the right people within seconds.
What if your team could process physical
and digital mail automatically?
The Digital Mailroom Accelerator captures, classifies, and processes your inbound content automatically.
We convert incoming content from any channel and format into a consistent, process-ready structure (standardized file type, layout, and metadata) for reliable classification.
Our Digital Mailroom Accelerator uses machine learning to classify documents by layout and content, enabling reliable document type recognition. When full ML classification isn’t required, simpler options like indexing (to assign documents to the right person) or rule-based keyword routing can be used instead.
The goal is to get verified data as early as possible. We extract the information, then validate it automatically with rules and checks. Only correct, verified data is passed to your business processes, ready for the next step.
Users can step in when needed through a web-based interface to review, confirm, or correct items in the automated inbox. These interventions help improve future automation, and the same interface supports quality checks and handling of cases that can’t be fully automated.
Finally, verified data from DPS Mailroom is exported to downstream systems for the next processing steps. It can also be routed to other DocProStar modules or sub-processes within the same platform.
Automated emails can be sent at any step to customers or external stakeholders to request information, involve the right contacts, and trigger decisions. With workflow management, tasks and a personal inbox are built directly into the DocProStar process. Once data is verified, it’s exported to downstream systems for the next steps.
Bring AI to your process
OCTO makes it easy to integrate the AI services that fit your needs, with out of the box integrations
available for leading providers including OpenAI, Microsoft, and Google.
Solving modern mail processing challenges.
Digital Mailroom Automation Accelerator: AI-Powered, Fast and Scalable.
❌ Mailroom distribution delays
Get critical documents to the right people and systems in minutes, not days.
❌ Lost or misfiled documents
Ensure every item is captured, tracked, and routed correctly from the start.
❌ Physical storage limitations
Digitize incoming mail to reduce printing, filing, and office space used for storage.
❌ Compliance and audit difficulties
Create searchable digital records with audit trails for regulatory requirements.
Experience how simple it is to digitize, route, and track incoming mail.
Request your tailored demo
Everything you need to modernize mail processing
Real-time tracking
Critical mail is never delayed or lost in the shuffle of manual sorting.
AI-powered classification & Extraction
Automatically classifies incoming mail and extracts key data, then routes it to the right people, processes, and systems.
Empower remote teams
Direct connection to centralized automated business processes.
Seamless integration
Seamlessly integrates with ERP, CRM and document management platforms ensures instant access, faster workflows and full compliance.
Frequently Asked Questions
Absolutely – scale up or down as needed, the Digital Mailroom Accelerator from TCG Process is built to handle high volumes of incoming documents seamlessly through scalable architecture, parallel processing and AI-driven automation. No matter the document volume, processing remains fast, efficient and resilient under heavy demand.
This solution was designed with accelerated implementation in mind! Deployment can be completed in as little as 2-4 weeks, depending on your requirements.
Yes! There are a number of connectors for both centralized and local input sources, for example, DocSnap, the companion intelligent document processing app available from TCG Process (as a free add-on), ensures your remote workers are connected with centralized business processes, no matter where they are. <
Any types of documents can be processed, the classification model can be easily trained for new document types, and continually learns from real-world processing to ensure models remain up to date and accurate.
With OCTO and DocProStar in control, security and compliance is taken care of without a second thought, every action is captured in detailed audit trails and access to documents is controlled via security roles. In addition, from a technical perspective, all information is encrypted in transit and at rest, ensuring complete peace of mind for even the most sensitive information.