Seamless Access
A unified entry point into OCTO processes for both people and systems—removing complexity while enabling direct, controlled interaction with automation.
Agents act as the connection layer between users—such as prospects, customers, brokers, and knowledge workers—and OCTO (sub)processes, allowing predefined tasks to be executed efficiently. Through OCTO Agents, users gain controlled, direct access to systems, services, and data that would otherwise be complex or inaccessible.
At the same time, OCTO Agents process-enable legacy systems—introducing operational agility without compromising control. Core systems of record remain the gatekeepers of integrity and compliance, while OCTO Agents layer in flexible, process-driven execution around them.
Each Agent connects to governed OCTO processes, ensuring that the right AI technologies are applied where they add measurable value (see OCTOai), while maintaining control, transparency, and operational robustness.
OCTO Agents can operate fully autonomously, involve humans for decision-making, or combine both in hybrid models—delivering the right balance between automation and human oversight.
OCTO Agents connect desktop users to a centralised library of governed automation processes—moving beyond the limitations of traditional RPA. Rather than relying on isolated desktop scripts, every action is executed within controlled, auditable processes, ensuring consistency, and enterprise-grade governance across all user interactions.