Category: Industry Insights

From Hype to P&L: How to Ensure ROI on GenAI

Most enterprise GenAI projects struggle to deliver measurable returns, with MIT research showing 95% of implementations representing $30-40 billion in investment not achieving ROI. The challenge isn't the technology—it's the approach. Discover how technology-agnostic process orchestration delivers sustainable business value as AI capabilities evolve and improve.

The Importance of Capture in Document-Based Process Automation

Customers want communication choices, and businesses want to remove friction from customer-centric processes. To achieve this, organizations must have a system that treats all document ingestions equally. Effective capture strategies are crucial to automating and optimizing document-based business processes, driving digital transformation. Read more in this blog post by TCG Process CEO Arnold von Bueren.