AI is powerful, but it only scales with governance and process discipline—just like OCR did. Sustainable value comes from orchestrated, contextualized AI with built-in controls and human oversight where risk demands it.
Learn how DocProStar enables hybrid government—bridging analog and digital channels so public administration can modernize without leaving anyone behind.
Banking process automation software streamlines operations, reduces errors, and accelerates digital transformation for financial institutions.
TCG Process Australia invited Duck Creek Sales Director, David Neville, to discuss the importance of digital innovation for insurance providers, strategies for enhancing customer experience and the challenges insurers face in digital transformation efforts.
TCG Process Australia reached out to Simone Dossetor, CEO of Insurtech Australia, to discuss the adoption of digital transformation within the insurance industry, the impact it will have through the processing cycle and why from the outside, it appears to have taken much longer to adopt new technologies.
Customers want communication choices, and businesses want to remove friction from customer-centric processes. To achieve this, organizations must have a system that treats all document ingestions equally. Effective capture strategies are crucial to automating and optimizing document-based business processes, driving digital transformation. Read more in this blog post by TCG Process CEO Arnold von Bueren.
Read about why DocProStar from TCG Process has moved up in the capabilities and strategies ranking in this years Worldwide Capture and IDP Vendor Matrix Report from Infosource.
Based in auckland, new zealand, bronwyn kirwan has built a career in life insurance. throughout her experience in the field, which has spanned multiple countries and includes a stint in reinsurance...
Read how TCG Process was viewed as the highest ranking disruptor in the 2022 Worldwide Capture Software Vendor Matrix Report by Infosource
Traditionally focused on product sales, the insurance industry is having to reinvent itself as a customer-centric service, providing tailored solutions when, where, and how customers want them. In this report from the Shared Services & Outsourcing Network (SSON) and TCG Process, we highlight the opportunities presented by Intelligent Document Processing; we outline where and how IDP impacts the enterprise and offer tips on implementation.
Insurance companies were among the earliest adopters of the first wave of digital transformation - simply because their whole business is processing information from documents. From large global providers, to smaller, country-specific insurers, the industry as a whole has been impacted significantly by the new ways in which customers expect to communicate with services like insurance: via phones, computers, websites, apps, social media channels. In this interview with Erwin Schwartzel, TCG will connect the dots on the evolution of technologies and solutions available, how they address the customer experience and ingestion of customer information, and how TCG's customers are utilizing the technology to improve customer interactions while reducing risk.
