Most organizations still manage email the way they did a decade ago: manually, inconsistently, and at significant cost. The Email Triage Accelerator, built on OCTO, the no-code process orchestration platform from TCG Process, changes that. Sitting on top of your existing Microsoft 365 environment, it automatically classifies, prioritizes, and routes inbound emails and attachments based on your business rules, reducing human errors and rework by more than 90%. Every step is logged and reportable, implementation takes around five days, and because it runs on OCTO, email triage becomes the natural entry point to enterprise input management.
Documents, systems, AI, and teams often create fragmented and complex workflows.
OCTO brings them together in one platform to orchestrate and automate end-to-end processes with these 3 core competencies.
TCG Process Australia invited Duck Creek Sales Director, David Neville, to discuss the importance of digital innovation for insurance providers, strategies for enhancing customer experience and the challenges insurers face in digital transformation efforts.
TCG Process UK discusses the opportunities within intelligent document processing and process automation, future predictions and the unique differentiators of DocProStar.
TCG Process Australia reached out to Simone Dossetor, CEO of Insurtech Australia, to discuss the adoption of digital transformation within the insurance industry, the impact it will have through the processing cycle and why from the outside, it appears to have taken much longer to adopt new technologies.
In this blog post, Head of Product Neil Walker talks about our future-ready approach to embracing AI choices in intelligent document processing and process automation.
Customers want communication choices, and businesses want to remove friction from customer-centric processes. To achieve this, organizations must have a system that treats all document ingestions equally. Effective capture strategies are crucial to automating and optimizing document-based business processes, driving digital transformation. Read more in this blog post by TCG Process CEO Arnold von Bueren.
Read about why DocProStar from TCG Process has moved up in the capabilities and strategies ranking in this years Worldwide Capture and IDP Vendor Matrix Report from Infosource.
Intelligent Document Processing (IDP) is a widely used term, but its definition can vary depending on the context. Learn more about the challenges IDP aims to solve and more in this blog post by TCG Process Head of Product, Neil Walker.